Fragments create false confidence
One agent sees the plan. Another sees the ticket. A third sees the escalation. Without a governed context layer, each can be locally right and collectively wrong.
Context needs boundaries
Shared does not mean unrestricted. Owners should approve sources, access, freshness, and the rules that determine which evidence matters.
Memory compounds
When outcomes return to context, the next decision starts with more than another prompt. It starts with institutional memory.